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HP WallArt FAQs: Getting Started with HP WallArt

HP-MarcM 18th of March 2014

How do I start a new project?


1- Go to your HP WallArt Solution Portal

2- Click on + NEW PROJECT button.




3- Fill in new project details.

4- Click the INITIATE button at the bottom right hand side of the pop-up.




How do I retrieve my saved projects?


1- Go to your HP WallArt Solution Portal

2- Click on ORDERS PLACED.




3- Find your project.




How do I create several versions of a project?

When a project needs several versions of it with slight differences, the project can be cloned. This feature creates a copy of the Open project to change it. It is stored on your OPEN ORDERS.

1- Go to HP WallArt Solution Portal

2- Click on ORDERS OPEN.




3- Find your project.

4- Click on CLONE option.




How do I change my production settings?


1- Go to your HP WallArt Solution Portal

2- Click on SETTINGS.




3- Modify your production settings.


Which are the production settings I can use in my projects?


The following settings can be configured to suit better your needs and resources:

Tile width: This will be the width of the printed panel. To save media you will want to adjust it to a size which nearly covers the width of the roll paper. 



Edge to Edge or Overlap: Setting the configuration as Edge-to-Edge, the printed panels will need to be positioned on the wall one edge touching the edge of the other panel, which saves media, but increases the possibility of mistakes during installation. On the contrary, by setting the overlap feature and the amount of overlap, each printed panel will include part of the next panel, so that during installation one panel goes on top of the previous one. With this, the transition from each panel is seamless.


Trim lines: This includes trim lines that help during installation, and to remove media excess. Trim lines can be ordinary, or Fotoba standard. 


First tile position: This setting is related to the "Overlap" feature. It indicates which panel needs to be positioned first; the central one, or one in the edge. Once the first panel has been placed the following panels are installed on top of the previous one. Panels that are intended to be covered on the edge by another one, include alignment marks to help position the new panel on top (covering this alignment marks). If the positioning order of the panels is not followed, then these alignment marks will be visible on the finalized installation.


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