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Troubleshoot print-quality issues on the HP Latex R Printer Series

HP-Sonia 29th of August 2018

Before troubleshooting, check the following points:

● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints.

● Check that the substrate type selected in the Internal Print Server is the same as the substrate type loaded into the printer.

● Check that you are printing on the right side of the substrate.

● Check that you are using in the RIP software the correct substrate preset, which includes the ICC profile profile profile for your substrate and print mode.

● Check whether there are any outstanding printer alerts in the Internal Print Server. React to the alert as instructed in this guide.

Please download the extended version if needed.

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