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504 Gateway Time-out

#1 gg3dmakers7782 10 months ago

I ve got a problem with wall art suite wordpress pluggin - when I clicked "start HP WallArt Design " it returns me 504 error, moreover when I unclicked search for objects or search for backgrounds everything dissapear- there is no icons, no buttons or anything.

#2 HP Daniela Ciolompea 10 months ago

Hi @gg3dmakers7782,

In order for the team to investigate the issue, can you please drop me an email at latexknowledgecenter@hp.com with the Wordpress admin (wp-admin) and FTP Credentials to debug this issue. Thank you!

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#3 gg3dmakers7782 10 months ago

Thank you, Daniela, for your answer. I send you an e-mail with this credentials.

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