Cancel search

Print quality issues with some solid colors

#1 faridsk 4 years ago

I am not sure if this is an issue with solid colors but the colors are spreading out when printing solid colors. See the attached files. This problem is not consistent. It has happened in the past with black on the Coca Cola logo. I am suspecting something to do with prints that have red in them. I have tried cleaning all print heads too but nothing is helping. Can someone please suggest a solution?

Attachments
   img1.jpg
   img3.jpg
#2 ivoslbg5445 4 years ago

#1 Hi faridsk, this "effect" happens when optimizer printhead isn't working...check Printhead status plot to be sure but sometimes the plot is OK, but prints are not...

Was this helpful?Yes0 No0
How can we improve it?
#3 faridsk 4 years ago

I just replaced the optimizer print head and the issue seems to have gone away. Thank you so much for your help.

Was this helpful?Yes1 No0
100% of users thought this content was helpful.
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

New comments are not available at this time

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.