Cancel search

Changing ink Caldera - HP365

HP Latex 365 Printer

#1 SCB44 7 years ago

There seems to be an issue in the HP365 firmware. When I run out of ink the machine says "?preparing ink supply?" and just sits on that screen until I delete everything in the Caldera print queue. Once I delete everything in the Caldera V11 print queue then the HP365 screen immediately moves to the screen that shows all the the inks and permits the user to change the inks.

Very annoying to actually have to delete items in the queue.

#2 HP-Sonia 7 years ago

Hello @SCB44

Can you let me know the firmware version that you are using?

Was this helpful?Yes0 No0
How can we improve it?
#3 SCB44 7 years ago

Caldera V11 build 170224

HP365 firmware - NEXUS_03_10_10.4

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

New comments are not available at this time

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.