EWS_Web browers not supports

#1 kn80guidry 2 years ago

Trying to access the EWS for my 800W and I'm receiving the message that my web browser in not supported. Currently using the most up to date version of Chrome and, have tried several others but, results have been the same. Issue first noticed today. 04/12/2022

#2 kn80guidry 2 years ago

Chrome is still not loading the EWS. Any suggestions?

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#3 digisan10535 2 years ago

Firefox works on Windows

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#4 HP Daniela Ciolompea 2 years ago

There is an ongoing known issue with the browser version and EWS. Until it is fixed, as a workaround you can downgrade to the following:

Supported Chrome browser Version between 83 and 99

Supported Microsoft Edge browser Version between 82 and 99

Supported Firefox browser Version between 77 and 99

I hope this helps.

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#5 kn80guidry 2 years ago

Thank you both for the info and suggestions.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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