Cancel searchSorry, I do not have pictures. Sometimes the printer loses its length and says "length unknown" (rough german translation). It is shown in the field where it usually shows the length left. Usually the length depends on the substrate we load (sometimes its a new roll, sometimes we have like half a roll) and the length is entered manually when we load the substrate. This message does not delay or cancel the print but it is very very very unconvienient when it comes to determining how much length there is left on the roll. Please fix the firmware so that one can reenter the substrate length. Sometimes the printer messes with the length and this should be fixable from the panel.
Yes0
No0
Remember
To make recommendations or participate please Sign In and post a message. This topic is closed for comments.
Loading...
Loading...
Hi, I started my machine and it lost the media lenght. It says "Länge unbekannt / lenght unknown". How can this happen? Why does this happen? What is wrong with the machine? Also, how can one change the media length after the loading is complete, without changing the media? Please advise, please fix! Thank you, Christian