machine already registered

Hi,

I have just recently taken on a refurbished HP L360, by a HP approved reseller.

I was very interested in the wall suite application, unfortunately the machine has already been registered to the previous user. How can I re register the printer under my details?

Regards colin

I will contact you privately and ask for your serial number in order to reset your Wallart customer account.

Hi,

I have gone in to wallart Suit, again its asking me for my rip and machine number.

I have entered my rip (other) but once entering machine it says already registered,which it is, to me.

I can't use any of the facilities until this is done.

regards colin

Hola Estoy tratando de incorporar mi HP Latex 360 en el HP Application Center y no me deja porque dice que el dispositivo ya está tomado, por su ayuda con esto.

Hola Estoy tratando de incorporar mi HP Latex 360 en el HP Application Center y no me deja porque dice que el dispositivo ya está tomado, por su ayuda con esto.

Hola, Estoy tratando de incorporar mi HP Latex 360 en el HP Application Center y no me deja porque dice que el dispositivo ya está tomado, por su ayuda con esto.

Hola, Estoy tratando de incorporar mi HP Latex 360 en el HP Application Center y no me deja porque dice que el dispositivo ya está tomado, por su ayuda con esto.

I also have the issue of my refurbished HP Latex 360 Printer being already registered and I need to register to make use of the signage and wallart applications. Please advise.

Hi @ProlificMultimedia,

Can you please provide the serial number of the printer. If you do not wish to write it in the forum, drop me an email at latexknowledgecenter@hp.com with this information, to be able to assist you.

I just emailed the serial number. Hopefully someone at that email will actually respond, I've already emailed that address twice regarding this with no response yet.