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Problem with colors at print

HP Latex 335 Print and Cut Solution Printer

#1 Mats-Art.com 5 years ago

Hy, my problem is that we have a slight magenta touch in every print. We print on Sai Flexi 12 and have all the settings adjusted. The papers are all with profile. Shades of gray always get a color cast. Here are some examples. The printer colors are all right. The calibration charts are okay, too. The test print from HP also shows the color wrong. Maybe someone else has an idea of ​​what we're doing wrong.

#2 Mats-Art.com 5 years ago

Thank you very much @HP-Sonia If I understand correctly, do you assume a defective printhead? When I log in with the IP on the printer, the printheads are all displayed with OK and in warranty. If the printheads print all properly, how can I detect a defect? Is it possible to completely reset the printer to factory settings?

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#3 lizaann7278 5 years ago

The printer issue is one of the most irritating issue that we all more or less face, but there are some easy tricks too for avoiding the errors. I am now using canon printer and frequently I face Canon Printer Error C000, but after applying the tricks, this has been very rare. You can get the tricks from the Internet.

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#4 jeseso66336884 5 years ago

I am also facing this kind of problem when I am using my printer for a few years, but recently when I search on google for that and I got help from

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#5 wandabanner106925 5 years ago

I faced the same problem with my hp printer and it couldn't be solved. Then I searched many websites for the solution from https://hp123-printer-setups.com/ and learned about 123.hp.com. Now my printer is working properly.

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#6 paulelw 5 years ago

#3 You can locate suitable media profile from the HP Media Locator and install them. You can also clone a generic profile and then make adjustments to them. Do not run a colour calibration otherwise it may change it to have a slight Magenta cast. if you need a fully managed colour calibration you might be better to do so with a portable Photo Spectrometer such as an I-Rite brand spectro to generate your final profiles and linearisations. This is a limitation to the 315 and 335 printers due to them not having an in-built photo spectrometer installed. The colour readings are measuring densities and not the full colour. Video guide to installing profiles: https://youtu.be/9jEKE2Fdsss Guides about profiles and colour: https://support.hp.com/au-en/document/c04678827 https://hplatexknowledgecenter.com/blog/simple-guide-color-accuracy-and-consistency-hp-latex-printers

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The opinions expressed above are the personal opinions of the authors, not of HP.

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