Problem with PrintOS

#1 blake.hyggen15931 a year ago

I am attempting to connect my HP Print Cut solution to HP PrintOS. When trying to add it, I get a series of errors. I have included a screenshot. After I click "DONE" it doesn't add the printer. I have tried to add it both through the web interface as well as on mobile.

Attachments

HP Printer Info for Print OS -Redacted.png

#2 hashirshabbir21917816 a year ago

It appears that you are encountering connectivity issues while attempting to integrate your HP Print Cut solution with HP PrintOS. Despite receiving a series of errors upon adding the printer and clicking "DONE," the printer does not successfully integrate. This problem persists whether you attempt to add it through the web interface or on a mobile device. To resolve this issue, consider checking the compatibility of your devices, ensuring that they meet the system requirements for HP PrintOS. Additionally, verify the accuracy of the entered information during the setup process, including any necessary credentials or network settings. If the problem persists, reaching out to HP support for technical assistance may be advisable to troubleshoot and resolve the connectivity issues effectively.

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