Substrate Jams on Startup - HP Latex 260

I have a HP latex 260 and I'm printing on HP adhesive gloss vinyl. On startup, when the substrate advances and the carrier moves side to side, it always catches on the (right) edge of the substrate and causes a jam. This results in me having to manually clear the jam, cut the substrate, and feed the substrate into the heating portion every time on startup. This solves the problem, but I'm wasting a lot of time and material. Any thoughts?

Hello Sonia, I started using the edge holder on the right side, and my problem is fixed. However, it seems that my prints are now shifted about half an inch to the left. Is there a way to fix this?

Was this helpful?Yes0 No0

How can we improve it?

SubmitCancel