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Substrate Mispositioned

#1 emma.lesuer6936 5 years ago

Hello, I have a latex 570 printer that has been telling that the substrate is mispositioned after I print a job. It will not let me cut it with the cutter, and I have to go into settings- substrate - reseat substrate to be able to get it to go back to the green light and cut it. We had a tech come out and replace the line sensor yesterday. I am wondering if anyone else has had this issue and what they did to fix it?

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