What was your overall satisfaction with LKC?
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Very unsatisfied
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Very satisfied
Hi, on 13th august i noticed that i had 3 damaged print heads. I immediately sent an email to the local dealer, as the warranty on the printhead was expiring on 23 august. Now, in italy, in august everyone is in holiday, and I got a response TODAY, sorry, but NOW the printheads are with expired warranty, so they can't be exchanged. It is normal that, if i ask a replacement in warranty BEFORE expiration, but if the dealer waits 3 weeks, until it is expired, then I have to spend 400 euro of my own money for a problem that's not my fault?