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Images with greenish shadows

#1 wayne8445 5 months ago

Hello, We have a HP R2000 printer which by and large is a good printer. However, we are finding that in a lot of images in the shadow end of the scale we are getting a green hue. This mainly happens on grey tones. On a daily basis we are doing a Printhead check and clean. Would appreciate any comments or solutions you all might have to help with my issue. I have attached an image, the green background should be grey.

Thanks Wayne

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#2 HP Daniela Ciolompea 5 months ago

Hi @wayne8445,

It seems that the image is corrupted. Can you repeat the RIP process to check the performance, as it looks like it is not working properly. The white and red are looking good, so this doesn't look to be related to the printer.

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