Cancel search

Solid blue prints always prints with streaks

#1 projects.shansign8014 a month ago

Hi, I have had a problem for a while and I can't seem to find the solution. Every time I do a solid blue print there are always white streaks marks of the side of the print and always on the docking station side. I have replaced heads, I have cleaned everything to the point this machine is cleaner than when i bought it, replaced pip sensors, changed substrate and still the problem persists. The strange part is it only appears on blue prints, I do a lot of solid red, greens, graphics etc, but the problem only appears on solid blue. I replaced both of the heads when I first saw the problem and since change all my other heads. Any ideas n what to do next would be appreciated.

#2 projects.shansign8014 a month ago

Sorry I forgot to mention it is a Latex 335

Was this helpful?Yes0 No0
How can we improve it?
#3 HP Daniela Ciolompea a month ago

Hi @projects.shansign8014,

Depending on whether the white band is vertical or horizontal, here is the troubleshooting:

If the Banding is horizontal:

  • Check the Maintenance cartridge. Check that the cloth is not wrinkled and it is advancing properly.

  • If you print the nozzle check is it reporting nozzle out? Please check the drop detector/ reset the drop detector.

If the banding is vertical :

  • Check and clean the pinch wheels.

  • If you move the image to the left side are the white marks appearing? Please check this workaround just to check is could be a hardware issue.

  • Try reducing the vacuum.

  • Decrease the drying airflow.

If after these suggestions the issue is not fixed, contact your support representative.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.