Solid blue prints always prints with streaks

Hi, I have had a problem for a while and I can't seem to find the solution. Every time I do a solid blue print there are always white streaks marks of the side of the print and always on the docking station side. I have replaced heads, I have cleaned everything to the point this machine is cleaner than when i bought it, replaced pip sensors, changed substrate and still the problem persists. The strange part is it only appears on blue prints, I do a lot of solid red, greens, graphics etc, but the problem only appears on solid blue. I replaced both of the heads when I first saw the problem and since change all my other heads. Any ideas n what to do next would be appreciated.

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Sorry I forgot to mention it is a Latex 335

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Hi @projects.shansign8014,

Depending on whether the white band is vertical or horizontal, here is the troubleshooting:

If the Banding is horizontal:

• Check the Maintenance cartridge. Check that the cloth is not wrinkled and it is advancing properly.

• If you print the nozzle check is it reporting nozzle out? Please check the drop detector/ reset the drop detector.

If the banding is vertical :

• Check and clean the pinch wheels.

• If you move the image to the left side are the white marks appearing? Please check this workaround just to check is could be a hardware issue.

• Try reducing the vacuum.

• Decrease the drying airflow.

If after these suggestions the issue is not fixed, contact your support representative.

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