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Struggling to pass Internet connectivity test

#1 walterjubber5201 5 years ago

Hi my HP 335 latex is constantly failing the Internet connectivity test, fails at point 8 (Gateway Configuration) can someone please help me out with this?

Thank you

#2 HP-Sonia 5 years ago

My first suggestion would be to update the Firmware to the latest version as there have been fixes related to the internet connectivity.

Besides, mare sure the settings for the network are correct. If you are not sure on how to set them up properly you should contact your network administrator as each network can be configured differently causing issues with automatic settings.

I hope this helps to get your printer connected.

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