Cancel search

(36) An error occurred while verifying the printer's time/date - Can't get passed this! Help!

HP Latex 300 Series

#1 Invid 5 years ago

When I run Diagnostic & Troubleshooting and select "All tests", everything passes except "Printer time/date settings" and the ones that follow. I can log into substrate library, the internet. Not sure if my version of firmware has anything to do with it. I have an old version and cannot update due to it saying "corrupt firmware package".

#2 HP-Sonia 5 years ago

#1 You should check the date is set correctly and contact your support service to upgrade the Firmware. The connectivity issue will be solved with the upgrade.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.