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Changing ink Caldera - HP365

HP Latex 365 Printer

#1 SCB44 6 years ago

There seems to be an issue in the HP365 firmware. When I run out of ink the machine says "?preparing ink supply?" and just sits on that screen until I delete everything in the Caldera print queue. Once I delete everything in the Caldera V11 print queue then the HP365 screen immediately moves to the screen that shows all the the inks and permits the user to change the inks.

Very annoying to actually have to delete items in the queue.

#2 HP-Sonia 6 years ago

Hello @SCB44

Can you let me know the firmware version that you are using?

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#3 SCB44 6 years ago

Caldera V11 build 170224

HP365 firmware - NEXUS_03_10_10.4

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The opinions expressed above are the personal opinions of the authors, not of HP.

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