Colour Calibrations obsolete everyday since firmware update

#1 dwilliams10025 11 months ago

As the title states, I've been having an issues where my colour calibrations are obsolete pretty much everyday. As far as I can tell this started after doing the most recent firmware update. Could that be the issue or are my profiles corrupt? I use Onyx Go 21 and even in the Job Editor I get a notification stating that one of my profiles is invalid. Any ideas?

#2 sdavis10838 9 months ago

I thought I was going crazy. We have the same issue. I will probably contact HP about it monday. I have the PLS_26_22_01.1 firmware installed.

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#3 HP Daniela Ciolompea 9 months ago

Hello,

This issue shouldn't be caused by the FW version.

In any case, the latest FW version is now uploaded on the web so you can run the FW upgrade and check if you still encounter the same issue.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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