Cancel search

Cutter has become detached from the carriage on our 800W

#1 dwilliams10025 7 months ago

Not sure how it happened, we were just cutting some adhesive vinyl after printing and the cutter detached. It doesn't look like there is anything broken. Tried to take it out and put in back in the printer but when the carriage moves to the right the cutter doesn't move with it. Has anybody had this issue before?

#2 HP Daniela Ciolompea 7 months ago

Hi @dwilliams10025,

Make sure that the brackets that hold the cutter in place are not broken. Also, when installing it, make sure both wheels are in the track. See the attached image.

Attachments
   image.png
Was this helpful?Yes0 No0
How can we improve it?
#3 dwilliams10025 7 months ago

Thanks! not sure what went wrong but I reinstalled it this morning and it's working fine.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.