Cancel search

Find out MAC Address on an HP DesignJet Printer, before installation (still in the box)

#1 HP-byron.jam.hatherly9689 2 years ago

Hi team,

Is it possible to find out the MAC Address of a printer, whilst it is still in the box and not opened or installed? The unit is at the wholesaler, but the reseller's customer is asking for the MAC Address prior to installation as they are a government body.

Many thanks

#2 HP-byron.jam.hatherly9689 2 years ago

Hi team

I now have the serial number of the device - S/N CN184BM00X. If this helps to find the MAC Address?

Was this helpful?Yes0 No0
How can we improve it?
#3 HP Daniela Ciolompea 2 years ago

Hi @byron.jam.hatherly9689,

Here is the MAC address for this device: 48:9E:BD:0A:C4:07

Was this helpful?Yes1 No0
100% of users thought this content was helpful.
How can we improve it?
#4 HP-byron.jam.hatherly9689 2 years ago

#3 Thanks a lot Daniela!

Was this helpful?Yes0 No0
How can we improve it?
#5 robert.stafford12293 a year ago

#3 Hi Daniela, I also have a HP DesignJet T830 24-in MFP Printer that our Government Department requires the MAC address prior to delivery. Please let me know how I can recovery these MAC addresses as this will always be required when we sell these printers. Thank you!

Was this helpful?Yes0 No0
How can we improve it?
#6 HP Daniela Ciolompea a year ago

Hi @robert.stafford12293,

I need the serial number to be able to retrieve the MAC address. There is also a sticker on the printer that contains the MAC address. Without this information, we can't find out the address you need.

Was this helpful?Yes0 No0
How can we improve it?
#7 rshepard15621 10 months ago

#3 Hi, Would you be able to furnish a MAC address for the following HP 700 Latex Printer - Serial Number MY33M4T00N

Thank you for your assistance.

Was this helpful?Yes0 No0
How can we improve it?
#8 HP Daniela Ciolompea 10 months ago

Hi @rshepard15621,

We've checked in our system but this printer is not sending any information. Without a diagnostic package or service plot, it is not possible from our side to check the MAC Address. Please contact HP Support.

Was this helpful?Yes0 No0
How can we improve it?
#9 phillipstavrakis20253 4 months ago

Hi Daniela, I have recently sold a HP DesignJet T830 24-in MFP Printer to a government department who too have requested MAC address whilst the device is being shipped, I'm hoping you can assist me with this? Serial: CN38HDM02W Many Thanks, Phil

Was this helpful?Yes0 No0
How can we improve it?
#10 HP Daniela Ciolompea 4 months ago

Hi @phillipstavrakis20253,

Here is the requested information: E0:73:E7:E3:87:33.

Was this helpful?Yes0 No0
How can we improve it?
#11 rg_00924192 a month ago

Hi Daniela, Could you find out the MAC address of my HP ENVY 6020e? Serial No.: TH29TGK1D9 Thank you in advance.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

New comments are not available at this time

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.