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hp latex 310

HP Latex 300 Series

#1 anas6188 5 years ago

i have a problem with my Hp latex 310as it shows in the photos i have a bad color for print heads, although i had changed the print heads and the carriage main PCA

#2 HP-Sonia 5 years ago

If not all printheads have been replaced, replace the magenta and optimizer printhead. Then, perform the printhead cleaning. If the issue continues please contact support services.

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#3 paulelw 5 years ago

Your media should not be crinkling and buckling and this will cause further head-strikes and damage printheads. Either move it to find a fresh smooth area or change for a better or newer media roll.

Once you have a successful section/area then check your printheads with a diagnostic and change out any printheads showing breaks. Any printheads not satisfactory and within warranty can be exchanged for new.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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