Cancel search

image quality

#1 jkouakou5348 a month ago

Hello to all, We had a problem on an HP LATEX 570 that can not print the LIGHT CYAN, when we do the calibration all colors come out except the LC, at first we thought it was the print head that was messed up but after putting a new head it prints at least 620ml and nothing as if the ink does not rise to the print head thank you for giving me a solution to this problem. images attached thank you

#2 HP Daniela Ciolompea a month ago

Hi @jkouakou5348,

I suggest checking the ink line and the air line of the Light Cyan system. This needs to be performed by a support representative. At this stage, I would recommend performing a printhead status plot or a printhead alignment, to check if the issue is solved.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Latex Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.