Large format printer automatic shutoff problem

I had two HP STITCH printers from more then four years and I use these printers for only Large Format Printing NYC https://www.signsny.com/large-format-printing .The issue I get yesterday on one of my printer is that whenever I start it,it get on but after few seconds the printer again shutoff itself.I can't be able to found any fix yet.How I can resolve my problem immediately without involving any third party into this job.

Hello @luistim7356558

HP Stitch was realized 3 months ago, o it is not possible you have these printers for over 4 years. Please let me know which printer (Latex Series) do you have and if you have any system error on the screen of the printer to understand what is your issue.

Looking forward to hearing from you,