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Latex 330, downgrading firmware help????

#1 williamsandbrown6666 3 years ago

Hi there

Unfortunately I'm still having issues with the touch screen on my machine. I'm thinking of trying downgrading to the former firmware version, see if that helps

Could someone tell me how to do that please?

I've tried searching on Google for an old download. I can't use the machine to go online (it just won't work) so I will accessing the machine on desktop (IP address in browser)

Thanks in advance! Nick

#2 HP Daniela Ciolompea 3 years ago

Hi @williamsandbrown6666,

As we can't share the old FW versions, I suggest contacting the partner in order to analyze this issue.

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