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Latex 360 Squeaking noise

#1 mmoore8358 a year ago

HP Latex 360 carriage squeaks or something is squeaking as it makes passes back toward maintainance cartridge. It makes a squeak noise when moving to the left. No print errors and prints are perfect. Printer starts up and all checks are a go. Just this horrible squeaking. Tension belt was replaced back in Sept/Oct 2021. No issues since tech install it back months ago. Just a couple weeks ago starting noticing the squeaks as carriage moves to left.

Are the print heads needing replaced? Any insight would be helpful. Thanks

#2 HP Daniela Ciolompea a year ago

Hi @HP Latex 2700 Series Jumbo Dual Roll Kit,

If the printing is ok, the squeaking noise is not from the PHs, but check anyway the PH nozzle state and watch if any of them are out.

The sound might be coming from the friction between the rail and the maintenance cartridge, try to lubricate the zone and see if with the movement of the MC cartridge any part is touching the area where the friction noise is coming from.

If the noise doesn't disappear, I suggest getting in touch with your support representative.

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#3 mmoore8358 a year ago

#2 Thanks for your reply. I have oiled both top and bottom rails and it still exists. I am about have a remote call with tech support. Appreciate your reply.

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