What was your overall satisfaction with LKC?
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Very unsatisfied
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Very satisfied
I have been fighting with head crash on our new HP Latex 560 for several days now while printing on Dreamscape Terralon PN S-TERRALON sd -13-54-50 wall covering. The profile that we are using was obtained from HP download via the printer control screen. We are using Onyx v12. I am using a take up roll and have ensured that the skew was within acceptable limits per the printer. I have tried: 1. lifting the print rollers and repositioning the substrate. 2. completly unloading and re-loading media ensuring everthing was nice and flat. 3. Utilize the edge guides with no luck. I am new to this printer and Rip software so I am at a loss to know where to adjust the curring temp, and or vacume setting for a perticular job. Can you pont me in the right direction regarding adjusting these settings on this printer? Thank you.