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Latex 800W Error Code: 8897-D263-0000

#1 jkaufman11167 3 months ago

Getting an error while trying to color calibrate an adhesive vinyl, 8897-D263-0000. Happens almost immediately after hitting go. Strangely, we just had service to replace the color spectrophotometer and was able to successfully calibrate two other brands of adhesive vinyl. Any help on what this error code is pointing to would be very appreciated!

#2 HP Daniela Ciolompea 3 months ago

Hi @jkaufman11167,

We had a previous case that was solved after a firmware update and performing the TUR calibration. I hope this helps.

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