Latex 800W Error Code: 8897-D263-0000

Getting an error while trying to color calibrate an adhesive vinyl, 8897-D263-0000. Happens almost immediately after hitting go. Strangely, we just had service to replace the color spectrophotometer and was able to successfully calibrate two other brands of adhesive vinyl. Any help on what this error code is pointing to would be very appreciated!

Hi @jkaufman11167,

We had a previous case that was solved after a firmware update and performing the TUR calibration. I hope this helps.

Any further information on this issue just updated to FW to PLS_40_22_52.1 and have attempted color calibration multiple time only to consistently receive the error message 8897-D263-0000.

I performed the TUR cal and , happy to report the issue appears to be resolved. The CLC printed and scanned with no issue.