Media Position after cut off

When doing cut off on a latex 360, the media leading edge will be driven very near to the pinch rollers. Some customers often move the media forward before printing. Is there a possibility to set the printer in a way that it moves the media forward automatically after cutting?

That would be a nice feature.

As you were saying, nowadays is not possible to advance automatically the media after cutting it. Instead, you could left more superior margin between prints using the “Extra Top Margin” feature explained in 18th and 82nd page of the user guide.

HP-MarcM wrote: As you were saying, nowadays is not possible to advance automatically the media after cutting it. Instead, you could left more superior margin between prints using the “Extra Top Margin” feature explained in 18th and 82nd page of the user guide. Changing that setting will lead to larger distances between following jobs too, every job will get that "Extra Top Margin". What I would like to have is a possibility to make a distance on the leading edge only, for example to avoid media crashes because of curling media or avoid to have contour cutting registration marks on curled first 2cm. It is a possibility too to set that on the RIP, but if you forget it ...

One of our customers who have bought 3 x Latex 360 runs into problems. They print Posters on paper and let the printer cuts off every copy. After cutting and moving the front edge backwards, they often have media crashes as soon as the paper arrives the edge holders during printing the next copies. And they are not the only customers wo have complaints about that. There should be a solution urgently which will avoid that the media will be driven back out of the edge holders after cutting.We have other customers or requesters who could run into the same problem.

The problem might be caused by the Edge Holders. The edge holders were designed to print on textiles, a media with which the cutter is not normally used. I will recommend you to extract the edge holders when printing medias that will require cutting, specially paper. Other recommendations for this cases could be: Do not leave the media loaded in the printer if you are not printing, especially for long periods of time ( more than one day) because the media will adapt its shape to the printer’s one and this could cause media jumps. Deactivate the “Bypass start job safety” (Settings > Substrate > Substrate handling options > Bypass job start safety). Add an “exstra top margin” (already discussed) Use the take-up-reel to keep some tension in the front of the media. Deactivate the cutter (as it is in the 310 and 330) and leave always at least one job hanging from the printer.

Thank you for your tipps. Unfortunately they didn't solve the problems customers will have who needs to cut off every single copy when printed. Would it be difficult to add functionality which will drive the front edge of the media to the first or first two rows of vacuum holes (see attached pictures)? Unfortunately the people who will cut off posters are mostly the kind of people who doesn't own just one printer.