Spittoon Foam Pads

#1 mikejones 3 years ago

Alright. I had an issue where I had to break into a printhead cleaning roll box early and use a spittoon pad on two separate occasions. So, now I am short two spittoon pads in two different printhead cleaning roll kits. I have contacted our consumable supplier (Grimco) and they can only send me more printhead cleaning roll kits. As I am not in the habit of being wasteful, I am essentially robbing Peter to pay Paul everytime I change the cleaning roll. I have reached out to HP directly on two separate occasions and have been advised that the spittoon doesn't carry a part number and they cannot issue me one. I am baffled by this because I am fairly certain that the printhead cleaning roll kits are not assembled by magic therefore there must be a part number somewhere, somehow. Does anyone know where I can get any of these or know what they are made of? Thanks in advance!

#2 HP Daniela Ciolompea 3 years ago

Hi @mikejones, Can you please let me know the printer model.

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#3 mikejones 3 years ago

HP Latex 3100.

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#4 HP Daniela Ciolompea 3 years ago

Hi @mikejones, We were able to find two spittoons that we can ship to you. Can you please drop me an email at lkc@hp.com with the following details: Ship to Company Attention to (name and e-mail) Phone Number Address City Country Zip Code

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#5 mikejones 3 years ago

#4 Hello. I sent an email to the above e mail address and have yet to receive a response. I will send another one today. Thanks!

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#6 HP Daniela Ciolompea 3 years ago

Hi @mikejones, The spitoons were shipped, I will reply to your email once I have the tracking number.

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#7 mikejones 3 years ago

Hello again, I received the spittoon pads today and they are not for our HP Latex 3100 Series. They are the foam pads for the HP Latex R 2000. I am in need of the spittoon pads for the HP Latex 3100 series.

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#8 HP Daniela Ciolompea 3 years ago

Hi @mikejones, The spitoon foams can't be ordered as a standalone, hence why we used the R series p/n. However, the foams are for the 3x00 printer. Have you tried to replace them?

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#9 customsthis12361 2 years ago

Hello @penalty kick online Today I got the spittoon pads, and it turns out that they are not compatible with our HP Latex 3100 Series. These foam pads are meant to be used with the HP Latex R 2000. Spittoon pads for the HP Latex 3100 series are exactly what I need at this time.

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