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Spittoon Foam Pads

#1 mikejones a month ago

Alright. I had an issue where I had to break into a printhead cleaning roll box early and use a spittoon pad on two separate occasions. So, now I am short two spittoon pads in two different printhead cleaning roll kits. I have contacted our consumable supplier (Grimco) and they can only send me more printhead cleaning roll kits. As I am not in the habit of being wasteful, I am essentially robbing Peter to pay Paul everytime I change the cleaning roll. I have reached out to HP directly on two separate occasions and have been advised that the spittoon doesn't carry a part number and they cannot issue me one. I am baffled by this because I am fairly certain that the printhead cleaning roll kits are not assembled by magic therefore there must be a part number somewhere, somehow. Does anyone know where I can get any of these or know what they are made of? Thanks in advance!

#2 HP Daniela Ciolompea a month ago

Hi @mikejones,

Can you please let me know the printer model.

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#3 mikejones a month ago

HP Latex 3100.

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#4 HP Daniela Ciolompea 3 weeks ago

Hi @mikejones,

We were able to find two spittoons that we can ship to you. Can you please drop me an email at lkc@hp.com with the following details:

Ship to Company

Attention to (name and e-mail)

Phone Number

Address

City

Country

Zip Code

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#5 mikejones 2 weeks ago

#4 Hello. I sent an email to the above e mail address and have yet to receive a response. I will send another one today. Thanks!

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#6 HP Daniela Ciolompea 2 weeks ago

Hi @mikejones,

The spitoons were shipped, I will reply to your email once I have the tracking number.

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#7 mikejones a week ago

Hello again,

I received the spittoon pads today and they are not for our HP Latex 3100 Series. They are the foam pads for the HP Latex R 2000. I am in need of the spittoon pads for the HP Latex 3100 series.

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#8 HP Daniela Ciolompea a week ago

Hi @mikejones,

The spitoon foams can't be ordered as a standalone, hence why we used the R series p/n. However, the foams are for the 3x00 printer. Have you tried to replace them?

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The opinions expressed above are the personal opinions of the authors, not of HP.

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