How likely are you to recommend HP Large Format Knowledge Center to a colleague?
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Not at all likely
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Extremely likely
Hey folks,
We purchased a HP Latex 360 second-hand and so far it seems to be performing nicely. One problem we've run into a few times is a take up reel jam occurring, and instead of having an opportunity to rectify the problem and resume the printing job, it seems to be automatically cancelled.
I can't imagine that's how this is designed to work. Is there a setting somewhere I'm missing, or are we doing something wrong? Any advice or insight would be greatly appreciated.