White Box/White Line within Solid Colour Background

#Color

HP Latex 360 Printer

#1 raymond 7 years ago

Hi guys, I have issue when printing design with white box or white horizontal line within a solid colour background. Apparrently a visible line appears alongside the top edge and bottom edge of the white box. Same phenomenon occurred when printing a white horizontal line. We are running L360 with Colourgate Productionserver 9.

Attachments

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#2 raymond 7 years ago

Hi Sonia, thanks for the prompt reply. I wil try the rotation method and can you advise how do I go about turning on the "spit-on-page"? HP-Sonia wrote: Hello @raymond This type of case arises in certain images and color combinations / printmode. I recommend to rotate the image 90º to avoid these marks. If rotating 90º the image the problem persists you can try to rotate the image 0.5 - 1º. You can also activate the spit on page to see if it helps. If the issue persist please contact your Support service.

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