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26.04:10 new cartridge install

#1 gprinteville a year ago

installed a new cyan print cartridge, it passed the menu install and then said error 26.04:10, it looks like it may be off slightly in position and i cannot figure out how to remove it and reinstall it since the menu screen won't clear past the error message

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   IMG_4299.jpg
   IMG_4300.jpg
#2 HP Daniela Ciolompea a year ago

Hi @gprinteville, Which printer are you using?

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