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Everything is printing red

#1 laurenlorraine1713239 a year ago

searching for help on this... I have taken a stab at all that I know... pretty much every setting except regardless of what I do I continue getting a scratching from print head while running banner paper and Neenah paper. I have attempted various printers , I have 4 generally a similar model. it does it in each of the 4 , I have changed the pass to higher pass 10-20 and changed the vacuum to medium and to extremely high I can run this equivalent cry on 100lb and have no issue by any means

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