Cancel search

54"Basic Plus Cutter Solution

#1 Sstef a year ago

I had posted a problem with our cutter roughly 3 months ago. I was looking for the post to update it with a solution FINALLY! I have had a huge amount of problems including "Marks Exceed Sheet Size", "Cannot find Undeteched Mark" and basically not cutting anything that was laminated. After multiple calls to tech support I finally was able to get a tech/trainer to physically appear. After much experimenting we determined that the heat was too high on the Printer. Once we adjusted the heat for the vinyl prints to 20° lower the cutter had no problem seeing the barcode and marks and cutting properly.

Please consider this solution if your cutter is having problems reading the marks and/or barcode.

The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.