Cancel search

54"Basic Plus Cutter Solution

#1 Sstef a year ago

I had posted a problem with our cutter roughly 3 months ago. I was looking for the post to update it with a solution FINALLY! I have had a huge amount of problems including "Marks Exceed Sheet Size", "Cannot find Undeteched Mark" and basically not cutting anything that was laminated. After multiple calls to tech support I finally was able to get a tech/trainer to physically appear. After much experimenting we determined that the heat was too high on the Printer. Once we adjusted the heat for the vinyl prints to 20° lower the cutter had no problem seeing the barcode and marks and cutting properly.

Please consider this solution if your cutter is having problems reading the marks and/or barcode.

#2 richardfoxmx6357716426 2 months ago

Thank you for sharing your solution to the issue you were experiencing with your cutter. It's great to hear that you were able to identify and resolve the problem with the assistance of a technician/trainer. Adjusting the heat settings on the printer to be Your Texas Benefits 20 degrees lower for vinyl prints is a valuable tip that may help others who encounter similar issues with mark and barcode detection.

Your willingness to provide this update is helpful, as it can assist others who come across similar challenges and are seeking solutions. It also underscores the importance of thorough troubleshooting and working closely with technical support or experts to diagnose and resolve complex problems with printing and cutting equipment.

If you have any more insights or solutions to share in the future, please don't hesitate to post them. It's through the collective knowledge and experiences of the community that we can help one another overcome challenges and improve our processes.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.