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colour changing

#1 steven.mcfadden9615 7 months ago

Hi, I am having a colour problem on my Latex HP360, I am trying to print orange but it keeps fading out to a pink colour, i have changed all the printheads and the maintenance cartridge but the problem still persists, could it be a faulty colour sensor?

#2 HP Daniela Ciolompea 7 months ago

Hi @steven.mcfadden9615,

It seems that one of the printheads stop firing. It could be related to air in the system or any HW issue. I suggest contacting your support representative.

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#3 steven.mcfadden9615 7 months ago

Thanks Daniela, i think i will need to do that.

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