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Full cartridges registering as Empty

#1 ian19692 3 weeks ago

I have the following problem, The light cyan came up with an error saying intermediate cartridge problem, this was replaced, the cartridge still did not work, I have replaced the PIP also. then the flashing lights at the cartridge stopped working so I have replaced the cartridge connector, the lights are working again but the machine is registering any new cartridge as empty even a brand new full one. the same cartridges work on my other machine. any suggestions?

Thanks

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