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HP 315 Magenta issue.

#1 frasier7319 4 years ago

Hello, new user here.

My HP315 started printing magenta only for the first couple passes along the entire job length. It's difficult to explain so here is a video.

The entire job's colours end up being way too cool. I've done a colour calibration test with no noticeable changes. It doesn't;t show up well in the video but the first 2 or 3 passes along the entire job are solely magenta, then the other colours appear after 3ish passes.

Any ideas as to what is causing this? Any advice will be greatly appreciated! Thank you.

#2 HP Daniela Ciolompea 4 years ago

Hi @frasier7319,

Have a look at this article that we have published recently:

The steps to follow are:

  • clean the Printheads
  • print the Printhead Test Plot
  • if the ink is migrating -> dump plot
  • re-do the color calibration

I hope this helps.

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