Cancel search

HP Flexi Print & Cut 21 64bit will not launch after MS update

#1 frozenw11797 a year ago

Good Evening After Sep/Oct Microsoft patches for Win 11 HP Flexi Print & Cut 21 - 64 bit version fails to launch (gets to loading Fonts) then closes. No errors reported Now the 32bit version launches fine and works I have un-installed Flexi and re-installed after a reboot still the same issue.

Has anyone found the fix for the 64 bit version?

#2 Copyshop Homburg a year ago

#1 same issue, German 64bit Win11 Pro, 12th Gen Intel PC.

I´m doging this problem when i open an existing *.fs file.

hopefully it helps others.

Was this helpful?Yes3 No0
100% of users thought this content was helpful.
How can we improve it?
#3 montanagoud254813566 a year ago

Hi @color tunnel If you receive an error message with a specific error code, try running Windows Update to troubleshoot. If that doesn't solve the problem, see Fix Windows Update errors and follow the instructions to help resolve common update problems.

Was this helpful?Yes0 No0
How can we improve it?
#4 tracyberge6913667 a year ago

Hi @Donkey Kong Here is my recommendation: The issue seems to be related to the printer and not the media HP Prime Gloss 13. I recommend checking the PrintHead and performing an Image-quality maintenance > Clean printheads If the problem persists, please contact your support representative.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.