HP Flexi Print & Cut 21 64bit will not launch after MS update

Good Evening After Sep/Oct Microsoft patches for Win 11 HP Flexi Print & Cut 21 - 64 bit version fails to launch (gets to loading Fonts) then closes. No errors reported Now the 32bit version launches fine and works I have un-installed Flexi and re-installed after a reboot still the same issue.

Has anyone found the fix for the 64 bit version?

#1 same issue, German 64bit Win11 Pro, 12th Gen Intel PC.

I´m doging this problem when i open an existing *.fs file.

hopefully it helps others.

Hi @color tunnel If you receive an error message with a specific error code, try running Windows Update to troubleshoot. If that doesn't solve the problem, see Fix Windows Update errors and follow the instructions to help resolve common update problems.

Hi @Donkey Kong Here is my recommendation: The issue seems to be related to the printer and not the media HP Prime Gloss 13. I recommend checking the PrintHead and performing an Image-quality maintenance > Clean printheads If the problem persists, please contact your support representative.