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hp latex 260 paper scratching

#1 barry.harris6111 3 years ago

looking for help on this... i have tried everything I know... almost every setting but no matter what i do i keep getting a scratching from print head when running poster paper and Neenah paper. i have tried different printers , I have 4 all the same model. it does it in all 4 , i have changed the pass to higher pass 10-20 and changed the vacuum to medium and to very high i can run this same sob on 100lb and have no issue at all

#2 HP-Sonia 3 years ago

Is the media profiled that you are using in the HP Media Locator?

If you cannot find it there, then you should contact your media provider with settings to print on your printer.

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#3 barry.harris6111 3 years ago

#2 yes it is there on the list but it doesn't tell me any setting . is there another place or list that tell me what settings work best ? like vacuum or heat or curing or passes ?

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#4 HP-Sonia 3 years ago

You need to download the profile from the media locator and install it on the printer via the embedded web server. You should then select the profile. You should also use the Take-Up-Reel to avoid scratching.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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