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HP Latex 335 missing colors

#1 Hristo Kostov 5 months ago

After replacing the print heads and reinstalling them light cyan and magenta missing in the PH test plot.What could be the reason?

#2 juancody389847 5 months ago

I can color calibrate the canvas in question on the L335 and the L560 with no bleeding issues at all. Was this helpful?

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#3 HP Daniela Ciolompea 5 months ago

Hi @Hristo Kostov,

I recommend starting the printer without the PHs. Install them once the printer is on. If they don't appear, reinstall the FW. If the issue persists, contact your service representative.

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#4 Hristo Kostov 5 months ago

#3 Thank you, I'll try it tomorrow!

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