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HP Latex 570 19.31:10

#1 V-Pixel 2 months ago

Hello, does anyone know what to do on Errorcode 19.31:10 ? I can't find this code in the manual. Thank you for quick answers!

Best regards Manu

#2 HP Daniela Ciolompea 2 months ago

Hi @V-Pixel,

Here are some potential solutions:

  1. Reconnect the printer cables.

  2. Swap the printer cable and the curing cable. If the problem disappears or the printer does not start, change both cables.

  3. Check the electrical installation.

If none of these fixes the issue, you need to contact your support representative, in order for a technician can come and check it.

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