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HP700 adding random printing to top of prints

#1 CDS_artroom_23 4 weeks ago

Newbie here to our recently purchased HP700. I am trying to understand why it is printing additional useless information to the tops of my prints. There are two examples here. One the color fields kept repeating itself. The second image is where the Plotter Marks kept repeating the top portion of the marks. It is random. Printing from Flexi21.

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#2 summercurrants12478 3 weeks ago

Hello @drive mad The color fields continued repeating one after another. The upper half of the Plotter Marks continued repeating in the second photograph. It is arbitrary. use Flexi21 to print. The load rolls may be completed in under a minute with the shaftless turntable and automated deflection adjustment. 23 m 2 per hour or more (248 ft 2 per hour) High-grade indoor quality with rapid reaction

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#3 HP Daniela Ciolompea 3 weeks ago

Hi @CDS_artroom_23,

This is a known issue.

You must put the right margin to 0 as in the first picture attached.

If you want to center the job, you can move the position manually as in the second picture attached.

This issue will be fixed in future FW releases.

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   image1.png
   image2.png
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#4 CDS_artroom_23 3 weeks ago

#2 I updated to Flexi 22 and it seemed to resolve this issue. But I will also make note of HP Daniela's suggestion.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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