Print turning magenta

Our prints are shifting to magenta as it prints. Any suggestions?

We have 2 hp 360, and they are both doing the same thing...very weird

Hello, Pleased to see your issue , I would like to suggest you hope so it will help you just try this steps Clean the print heads: Over time, the print heads in your printer can become clogged or dirty, which can affect the color balance and lead to shifting prints. Try running a print head cleaning cycle to see if this helps to improve the quality of your prints.

Check the ink levels: Make sure that the ink cartridges in your printer are not running low or empty, as this can also affect the color balance of your prints.

Calibrate the color: Most printers have a built-in color calibration or alignment tool that can help to ensure that the colors in your prints are accurate. Check your printer's user manual for instructions on how to calibrate the color. ConnectEBT Check the paper type: The type of paper you're using can also affect the color balance of your prints. Make sure that you're using the correct type of paper for your printer and that it's loaded correctly.

Check the print settings: Make sure that the print settings you're using are appropriate for the type of document you're printing. For example, if you're printing a photo, you may need to adjust the color settings to ensure that the colors are accurate.

If none of these suggestions help to resolve the issue, you may want to consider contacting the manufacturer of your printer for further assistance.

When prints start to shift towards magenta, it could be an indication of a problem with the printer's color calibration or the ink cartridges.

@cubes 2048: Check the ink levels of your printer. If the ink levels look normal but you’re still not getting the quality printing you require, it may be time to do a test print or nozzle check. From this, you’ll be able to determine what colour cartridge is causing the problem as the test separates cyan, magenta and yellow apart.