Cancel search

Printer shifting print

#1 steve10272 a year ago

On my HP Latex 115 printer, once it gets about 4.5 feet into the print it shifts over about a half inch. I have already checked to make sure it has the latest firmware.

#2 HP Daniela Ciolompea a year ago

Hi @steve10272,

The shift could be the result of a substrate advance issue. Here are some potential solutions:

  1. Run a substrate-advance check plot 'User guide Page 92' :
  • Use the same substrate type that you were using when you detected a problem.

  • Check that the selected substrate type is the same as the substrate type that is loaded into the printer.

  • Go to the front panel and press Settings, then Image-quality maintenance > Substrate advance calib > Print adjustment plot.

  1. If the problem persists check that you have the correct settings in your printing software.

  2. If these don't solve the issue, I suggest contacting your service representative.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.