PrintOS issue

#1 Calvin a month ago

Hi Does anyone has a solution for this?

My 560 is registered to Print OS on the website but the actual printer keeps saying device is not registered - I have tried to remove it and re-register but the screen on the printer still says its not registered - see image attached

Attachments

IMG_9208.jpg

#2 HP Daniela Ciolompea 3 weeks ago

Hi @Calvin,

Can you please advise the serial number of the printer and provide a screenshot of the error? Alternatively, you can drop us an email with this information at lkc@hp.com.

Was this helpful?