Re: HP WallArt

hi just downloaded hp wallart, just have a question regarding canvas section, how can i integrate 2 - 3 different images on multi canvas? i've notice i can't seem to add an image on my design. thanks for the help

Thank you @HP-Sonia, but it doesn't make sense to me that some links, from the same site, works like supposed and other doesn't. However... All links are copied from Settings > Webintegration > External links section and by looking closely I notice a minor difference in the URL's: Canvas https://designer.hpwallart.com/vesterkopi?external\_link=true&sku=WA\_CA This one is fine (Using https and designer.wallart.com) Rollup http://designer.wraps.hpwallart.com/vesterkopi?external\_link=true&gsku=RLUP This is 'broken' and differs by using http (not -s) and points to designer.wraps.hpwallart.com (extra site wraps)

Hi If I make a change in HP Wallart settings how long do I have to wait for the changes to take effect in the app? Thanks Lea

Hello, I have some issue with the wallArt'app, I made a test to see what will happen when customers will use this app, and when I reveided the pdf and I tried to open it in adobe, adobe asked me a password... how to end this option please? (sorry for my english)

Hi there, I'm trying to configure WallArt with our Onyx PosterShop 11.1.2 RIP, but I'm stuck with a problem. Every time I try to print a file with the WallArt/Onyx integration, I get a message from Onyx saying there was a problem with the image sweep, and to check my options...... Can you tell me how to solve this problem?! Thanks in advance, Paulo Cardoso

have all the green check marks for the wordpress plug in but I am getting this error in the cart.

hi i build websites. i was asked to add wallart to a site with woocommerce. is there a tutorial on how to do it? thanks lenny

hello guys, i have some questions : 1- We have a costumer and his want to buy the Latex 265/560. Before the purchasing, hes want to know how we can work with te apllication on Wallart page. 2- I have tried to doo a print and cutt T-shirt design, but unfortunaly, all the files exit without the cutting line. Now, we would like to know if it's ok or i doing something wrong Thanks and best regards, Rafael

hello guys, i have some questions : 1- We have a costumer and his want to buy the Latex 265/560. Before the purchasing, hes want to know how we can work with te apllication on Wallart page. 2- I have tried to doo a print and cutt T-shirt design, but unfortunaly, all the files exit without the cutting line. Now, we would like to know if it's ok or i doing something wrong Thanks and best regards Rafael

Hello Sonia, I would first like to thank you for your prompt service. I would also like to say that I am new with this subject and I have no prior knowledge. I have some basic doubts about Print and Cut: 1- I want to make a T-shirt, I do everything through the HP application and send it to the printer. Once it is printed, I see that it comes out automatically with the "Black Points" of the cutting machine and with the barcode so that I can cut the machine. I have seen a lot of videos and I see people talking in "contour line", so the cutting machine can identify the work and cut the outline. Therefore, I would like to know, after printing, I must also make this cut line in the drawing so that I can cut ? 2- Will I be able to print the drawing directly, put it directly on the cutting machine ? Thanks and best regards, Rafael

Hi When configuring settings in HP wallart suite I get the following message;"Failed to save your settings * Roller width must be less than or equal to 100.0 centimeters" I can't find the setting to change this and therefore can't save any of my selections. Can you let me know what it is referring to? Cheers Nicolai

Hi Sonia This is the app I'm configuring....

Hi Sonia Where do you set your "roller size"?

Hello! Please, tell me, at the stage of ordering, you can add additional lines for specifying (phone, city, or other additional information). Because, only the email is not enough.

Why are my order / quotes not processing?? Each one I try just sits there and says processing and never finishes. I haven't had this issue before. Greg

Hi, thanks in advance for the help. I'm working on DPS Inc/Extreme Color website currently. We're wanting to use the external link with external content on the website so prospects can play around and submit (But not pay for) wall art only. I was testing it with the external link/external content (While logged out) and it worked like a charm until I was asked to submit it. For some reason the email field keeps coming back with 'Invalid email' and won't let me submit to DPS Inc. I tested it another way and it did work when I typed in Todd's email from DPS Inc. toniel@dpsinc.net. BUT no other emails would work. The issue is, DPS Inc doesn't know who is submitting the project without a contact email. Am I doing something wrong?

Hello, I am working with a developer to install the wall art suite on my website however I have a question. I have two different websites. One tailored exclusively towards wall murals where I would like to implement the wall coverings plugin and another site dedicated to signs, banners, wall decals, etc. that I would like to use the other plugins for. My question is, can I implement different elements of this suite into two entirely different websites? If so, are there any special requirements or restrictions involved. If it is not an option, is there a way to get authorization to allow for this? I look forward to your reply.

Dear Roma, I hope you are doing fine. Unfortunelly there are not a specific place to fill with this information. Nonetheless you can add that info in "Comments". I hope this information helps, Warm regards

Hello HP help, I have downloaded a customer's wallpaper design as a tiled PDF but it is password protected so unable to be printed. How do I change / remove this password? thanks Simon

I notice t-shirts and sweatshirts have appeared in the application but I don't see any information about this being released do you have any more information as I wasn't aware about t-shirt transfers through latex printers as we use Eco solvent or laser. Also noticed a little printer icon in top corner of these as well as stickers what does this mean? Paul