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Re: NEW Wallart Suite

#21 FranciscoRojas 5 years ago

When will the use of the new wallart suite be mandatory? September?

I´ve been checking regularly for the changes I mentioned before, there have been changes for good, thats good, but theres still a couple of things that have not change at all.

For the pricing on fotolia, for example, you can choose to round up the price, it would very useful to have a roundup on the price for the media.

Other thing, on the computer the media price is correct, but in the tablet app I still have decimals o the price, even though the price is set without them.

We need to know because we are waiting for all the changes to start using it, and start promoting it on our social media but if theres no more changes we are going to have to start using it as it is and give the explanations to our costumers.

Any news?

#22 FranciscoRojas 5 years ago

Nothing?

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#23 HP-MarcM 5 years ago

Hi Francisco,

Below you can check the answers of the HP WallArt Suite team to your questions:

When will the use of the new wallart suite be mandatory? September?

  • The chance to switch between HP WallArt Solution and HP WallArt Suite won’t be available beyond September 30, 2016. Until that date you will be able to use it to create your PDF files under HP WallArt Solution.

I´ve been checking regularly for the changes I mentioned before, there have been changes for good, thats good, but theres still a couple of things that have not change at all.

For the pricing on fotolia, for example, you can choose to round up the price, it would very useful to have a roundup on the price for the media.

  • We’ll include your request in order to be considered for future versions of HP WallArt.

Other thing, on the computer the media price is correct, but in the tablet app I still have decimals o the price, even though the price is set without them.

  • As soon as we receive a resolution on this issue from our development team we will contact you right away.

We need to know because we are waiting for all the changes to start using it, and start promoting it on our social media but if theres no more changes we are going to have to start using it as it is and give the explanations to our costumers.

  • We would like to inform you that HP WallArt is constantly evolving to fit end-users and PSPs requirements to provide a better tool every day.

I hope this helps!

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