Shifting image in the middle of printing

We just have install a HP335 with the Flexi print-cut rip software. We are ripping a JPG to the printer. Everything goes well then in the middle of the printing process the image shifts to the left and continues printing this way until the print is complete. A few minutes later we can rip and print the exact file and it will print with no problem. I have attached a pic that should clearly show the issue. Any help would be appreciated!

Hi @scott13008,

The issue you are facing points to the SAI "Tiling" settings. Some selected settings cause this final result.

Have a look at this SAi link http://flexihelp.saicloud.com/en/Content/Home.htm for Job Properties Tile Tab. This link explains how to configure the settings for a split print job into smaller tiles.

In case you don't want to separate the job, make sure that the size of the tile is equal to the image size.

I hope this helps.

#2 Hi, thank you