Cancel search

Hp Latex 310. Missing Optimizer Cartridge

#1 scottskinner737618 3 years ago

Came into print today and it says my optimizer cartridge is missing. I had an old one laying around and put it in. Restarted printer and it says it is still missing. Any ideas. Thx in advance.

#2 HP Daniela Ciolompea 3 years ago

Hi @scottskinner737618,

I suggest to clean the connector between the cartridge and printer and replace the cartridge with a new one (do not use an old one). If it still doesn't still work, contact your support representative.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

New comments are not available at this time

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.